Welcome to Markivo.io. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our platform.
1. Acceptance of Terms
By using Markivo.io, you agree to these Terms & Conditions, our Privacy Policy, and all other policies published on our website. If you do not agree, please do not use our services.
2. Description of Services
Markivo.io is an all-in-one marketing and business management platform that provides tools including but not limited to:
- CRM (Customer Relationship Management)
- Funnels and Landing Page Builder
- AI Chatbot
- Form Builder
- WhatsApp Marketing Automation
- Calendar Scheduling
- Notes and Team Management
We reserve the right to modify, update, or discontinue any part of the service at any time.
3. User Responsibilities
By using our platform, you agree that:
- You will provide accurate and complete information
- You will not use the platform for any illegal or unauthorized purpose
- You will not misuse, disrupt, or attempt to hack the system
- You are responsible for maintaining the confidentiality of your account credentials
4. Account & Access
- You are responsible for all activities under your account
- We reserve the right to suspend or terminate accounts that violate our terms
- Access to the platform is granted after successful payment
5. Payments & Pricing
- All payments must be made in full before accessing paid features
- Pricing is subject to change at any time without prior notice
- Continued use of the platform after pricing changes indicates acceptance
6. Refund & Cancellation
Our Refund & Cancellation Policy applies as follows:
- A 7-day cancellation period is available from the date of purchase
- Refunds are only applicable if:
- You face technical issues, and
- Our team is unable to resolve them or provide support
- No refunds will be provided after 7 days under any circumstances
For full details, please refer to our Refund & Cancellation Policy page.
7. Use of Services
You agree not to use Markivo.io for:
- Sending spam or unauthorized messages
- Violating WhatsApp Business API policies
- Uploading harmful, offensive, or illegal content
- Any activity that may harm the platform or other users
We reserve the right to restrict or terminate access for such activities.
8. Third-Party Services
Markivo.io may integrate with third-party services (such as WhatsApp Business API).
- Use of these services is subject to their respective terms and policies
- We are not responsible for the performance or policies of third-party platforms
9. Data & Privacy
Your use of Markivo.io is also governed by our Privacy Policy. By using our services, you consent to the collection and use of your data as described therein.
10. Intellectual Property
- All content, software, branding, and features of Markivo.io are the property of Markivo.io
- You may not copy, reproduce, or distribute any part of the platform without permission
11. Limitation of Liability
Markivo.io shall not be held liable for:
- Any indirect, incidental, or consequential damages
- Loss of data, revenue, or business opportunities
- Service interruptions or technical issues beyond our control
Use of the platform is at your own risk.
12. Service Availability
We strive to provide uninterrupted service, but we do not guarantee that the platform will always be available or error-free. Maintenance, updates, or unforeseen issues may cause temporary downtime.
13. Termination
We reserve the right to suspend or terminate your account at any time if:
- You violate these Terms
- You misuse the platform
- Required by law
14. Changes to Terms
We may update these Terms & Conditions from time to time. Changes will be posted on this page with an updated date.
Continued use of the platform means you accept the revised terms.
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
16. Contact Us
If you have any questions regarding these Terms & Conditions, you can contact us:
- Email: support@markivo.io
- Phone: +91 9258844095