At Markivo.io, we strive to provide the best possible experience for our users. We encourage all customers to explore our platform thoroughly during the initial period to ensure it meets their business needs.
1. 7-Day Cancellation Policy
We offer a 7-day cancellation window from the date of purchase. During this period, you can evaluate Markivo.io, understand its features, and determine if it is the right fit for your business.
2. Eligibility for Refund
You may be eligible for a refund within the 7-day period only under the following condition:
- If you are facing technical issues with the platform, and
- Our support team is unable to resolve the issue within a reasonable time, or
- You do not receive adequate support from our team
In such cases, you can request a refund by contacting our support team.
3. No Refund After 7 Days
Markivo.io is a feature-rich platform, and 7 days are sufficient to explore and understand how the system works.
Therefore:
- No cancellations or refunds will be processed after 7 days from the date of purchase
- This policy applies to all plans and subscriptions
4. How to Request Cancellation
To request a cancellation or refund within the eligible period, please contact us:
- Email: support@markivo.io
- Phone: +91 9258844095
Our team will review your request and respond accordingly.